Providing new, used cargo shipping containers and custom shipping container solutions since 2015. We are committed to providing an extensive selection of shipping containers to meet the diverse needs of businesses and individual clients. We will deliver your shipping container faster and cheaper.
Effective Date: March 6, 2015
At Shipping Container Solution, we stand behind the quality of our new and used shipping containers, portable accommodations, modifications, and rental services. We offer a 100% money-back guarantee to ensure your complete satisfaction. Please read this policy carefully to understand your rights and our process.
Sales (New/One-Trip, Used, Flat Pack Containers, Cabins, Toilets, etc.): Full refund available within 7 days of delivery if the product is unused, in original condition, and returned at your expense. Custom modifications are non-refundable once work begins.
Rentals: Refunds prorated for unused rental periods if notified in writing within 48 hours of delivery. Early termination fees may apply based on your rental agreement.
Modifications and Custom Builds: Non-refundable deposits (50% of total) secure your order. Full refunds only if we fail to deliver as specified within the agreed timeline.
Exclusions: No refunds for delivery/installation fees, transportation costs, or products damaged during customer handling/return. All sales are final after the return window.
Contact our team via email or phone within the eligibility window, providing your order number, photos of the issue, and reason for return.
We’ll issue a Return Authorization (RA) number and instructions within 2 business days.
Arrange return shipping (your responsibility unless defective). We inspect upon receipt (up to 5 business days).
Approved refunds processed to original payment method within 7-10 business days. Rentals credited to your account.
If a product arrives damaged or defective:
Notify us immediately (within 24 hours) with photos.
We’ll arrange free pickup, repair, replacement, or full refund at our discretion.
Our 100% money-back guarantee covers eligible sales and rentals as outlined above. It excludes misuse, normal wear, or changes in customer needs. We reserve the right to refuse returns that violate this policy.
Questions? Reach our experienced team anytime:
Email or Phone Numer
Online Shop: https://shippingcontainerso.com/
This policy complies with US consumer laws and may update without notice—check our website for the latest version.
We’ve dedicated our working hours at Shipping Containers Solution to help make their lives and their work more enjoyable and meaningful. Delivery Process made fast and easy. We make sure that our costumers shouldn’t have to be worried about how your container is delivered or who is doing the delivery. We deliver all of our own containers with our own highly trained drivers. Contact Us
